14-day refund
If you are not happy with a paid plan, ask for a refund within 14 days of the payment and we will refund it in full.
This applies to every paid plan: Ad-free, Creator and Restaurant Pro, on first purchases and on renewals.
How to ask
Sign in and open Billing in your account, then choose Request a refund. You can also reply to your Paddle receipt or visit paddle.net to reach Paddle’s buyer support directly.
Refunds go back to the original payment method. Banks usually show them within 5 to 10 business days.
Cancelling
You can cancel a plan at any time from Billing in your account. Your plan stays active until the end of the period you paid for, and it will not renew.
Who processes payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the merchant of record for all our orders. Paddle provides customer service for payment questions and handles returns.